Account Creation Fails After Installing The Upgrade Patch 7309872 (Doc ID 751417.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0
This problem can occur on any platform.

Symptoms


While upgrading from Infranet 6.5 SP1 to BRM 7.3.1 Release,after installing upgrade <<patch 7309872>> and other mandatory patches on BRM 7.3, account creation fails with error: "Validation failed on table event_custom_billinfo_t and columns future_bill_t and last_bill_t".

Note: This issue occurs only if upgrade <<patch 7309872>> is installed. 


 Steps To Reproduce:


) Install 6.5 SP1 Portal Base
2) Install 7.3 Portal Base
3) Upgrade using the RTW upgrade scripts  and apply  upgrade patches << Patch 6530344 >> + <<Patch 7309872 >>
4) Run pin_setup
4) Apply the BRM 7.3 mandatory patches 5835756 (formally known as EBF 4489) 
+ 5903622 + 6787882
5) Try to an Create an account on the above upgraded environment, verify that account creation fails.



Cause

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