My Oracle Support Banner

Account Creation Fails After Installing The Upgrade Patch 7309872 (Doc ID 751417.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0
This problem can occur on any platform.

Symptoms


While upgrading from Infranet 6.5 SP1 to BRM 7.3.1 Release,after installing upgrade <> and other mandatory patches on BRM 7.3, account creation fails with error: "Validation failed on table event_custom_billinfo_t and columns future_bill_t and last_bill_t".

Note: This issue occurs only if upgrade <> is installed. 


 Steps To Reproduce:


) Install 6.5 SP1 Portal Base
2) Install 7.3 Portal Base
3) Upgrade using the RTW upgrade scripts  and apply  upgrade patches << Patch 6530344 >> + <>
4) Run pin_setup
4) Apply the BRM 7.3 mandatory patches 5835756 (formally known as EBF 4489) 
+ 5903622 + 6787882
5) Try to an Create an account on the above upgraded environment, verify that account creation fails.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.