Cannot Start ASAP Post Installation (Doc ID 751608.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications ASAP - Version 5.2.0 and later
Information in this document applies to any platform.

Unable to start the ASAP servers. The diag files have not been created and the message in the ASAP.Console log file displays the exception below:

ld.so.1: ctrl_svr: fatal: libclntsh.so.11.1: open failed: No such file or directory

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.