Suspense Manager Cannot Load Or Recycle 100000 Cdrs At Once (Doc ID 751800.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 22nd Oct 2010


Goal

Q1: Suspense Management Center (client Tool) fails to load 100000 suspended CDRs at once when all the fields are chosen to be displayed. The search fails and the tool hangs with no log details.

The tool loads all the 100000 records when only the first 6 fields are chosen to be displayed. The
search succeeds but when we select all 100000 records and launch recycle, the Suspense manager
hangs without launching recycling process and never returns from the launch screen ?

Q2: After submitting CDRs for recycling, the SMC is not providing the usual
acknowledgment "100000 CDRs submitted for recycling". It didn't hang, but retains the recycle
launch window even after CDR submission. Why?

Solution

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