Navigating From To Do Search Td-Faupl To Fa Upload Stg Blank Search Screen Is Displayed CCB

(Doc ID 753295.1)

Last updated on JULY 14, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.

Symptoms

Users are working on the base TD-FAUPL To Do entry from the To Do Search page. After clicking on the message (this will navigate to the FA Upload Staging), instead of directly opening up the FA Upload Staging main page, a blank search screen was displayed. The FA Upload Staging Id wasn't passed from the To do Search to the search screen.

The issue can be reproduced at will with the following steps:

From the To Do Search (TD-FAUPL), click on one of the to do entry message hyperlink.

Cause

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