Getting Error: "Requires a browser that supports Java" when Trying to Load the AutoVue Applet from a Browser
(Doc ID 753441.1)
Last updated on AUGUST 12, 2022
Applies to:
Oracle AutoVue 2D Professional - Version 20.1.0 to 21.0.1 [Release 20.1.0 to 21.0]Oracle AutoVue 3D Professional Advanced - Version 20.1.0 to 21.0.1 [Release 20.1.0 to 21.0]
Oracle AutoVue EDA Professional - Version 20.1.0 to 21.0.1 [Release 20.1.0 to 21.0]
Oracle AutoVue Electro-Mechanical Professional - Version 20.1.0 to 21.0.1 [Release 20.1.0 to 21.0]
Oracle AutoVue Office - Version 20.1.0 to 21.0.1 [Release 20.1.0 to 21.0]
Generic Windows
Symptoms
Some or all clients are unable to load the AutoVue applet. The page appears to load, but the applet itself is blank or says:
"Requires a browser that supports Java"
Steps to reproduce the problem:
- Install AutoVue Client/Server Deployment.
- Try launching the AutoVue client applet from a browser.
- Notice the message in the browser.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Java is not installed on the client machine |
| The browser used is no longer supporting NPAPI |