TMS 4.6 client session fails to launch: JVM.DLL error (Doc ID 753965.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Thesaurus Management System - Version 4.6.0 and later
Information in this document applies to any platform.
.
*** ***

TMS upgraded from 4.5.2 to 4.6.

Now, the TMS 4.6 launch page provided with the software installation won't start and hangs.. and client sees a pop-up IE window with text:

'Internet Explorer has encountered a problem and needs to close...' Click here for more information.

The second information window from IE then shows:

Error Signature

AppName: iexplore.exe AppVer: 6.0.2900.5512 ModName: JVM.DLL

NOTE:

Some clients show the Oracle JInitiator: Version 1.3.1.22 console log contains the following excerpt:

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.