My Oracle Support Banner

TIMOS Does Not Handle Correctly Data Loading To Memory (Doc ID 754189.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.1 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

This issue happened with TIMOS parameter set to DataMigrationOnStartup = False and is more than likely to be reproduced when the TIMOS is in loading mode (active data migration in progress).

After a first successful rating on SMS service, a data reservation tentative failed because service has not been found.

The same failed search was performed manually (testnap), to check if there is any database issue, getting a success with a direct search in the database and a failure forcing the search through TIMOS.

By checking timosMgr.DataMigrator, it was found:

14 /service/telco/data 0
15 /service/telco/gsm 1

Before the first rating, all account info should have been loaded into the memory and it was clearly not the case.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.