Refund Not Getting Applied Automatically For Cycle Arrear Product With Backdated Cancellation (Doc ID 754238.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Refund is not getting applied automatically when we cancel a backdated deal containing a product with cycle arrear event

-- Steps To Reproduce:
1.-Create an account and buy a deal that includes a cycle_arrear product
2.-Bill it
3.-Move the pvt forward
4.-Bill it again ( repeat 3 and 4 at least two times )
5.-Cancel the deal with a past date.

Cause

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