Cannot Clear/Close MSS Trouble Ticket XXXXXXXXXX Due To Error.
(Doc ID 754578.1)
Last updated on FEBRUARY 28, 2019
Applies to:Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.0.16 [Release 6.0.15 to 6.0.16]
Information in this document applies to any platform.
When attempting to clear a Trouble Ticket users get an error
ERROR XML parser CANNOT CLEAR/CLOSE MSS TROUBLE TICKET XXXXXXXXXXXX DUE TO ERROR.
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