Cannot Clear/Close MSS Trouble Ticket XXXXXXXXXX Due To Error.
Last updated on MAY 13, 2011
Applies to:Oracle Communications MetaSolv Solution - Version: 6.0.15 to 6.0.16 - Release: 6.0.15 to 6.0.16
Information in this document applies to any platform.
When attempting to clear a Trouble Ticket users get an error
ERROR XML parser CANNOT CLEAR/CLOSE MSS TROUBLE TICKET XXXXXXXXXXXX DUE TO ERROR.
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