'Copy Record' Feature For Checkout Request Module/Form does not work properly (Doc ID 754804.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15.3.2 to 1.8.0.1 - Release: 1.7 to 1.8
Information in this document applies to any platform.

Symptoms

When the 'Copy Record' action is used in the Checkout Request module, a checkout request number is not automatically generated. The user is instead prompted to enter a Checkout Request number. The next sequence number can be entered and the application will copy the record. However, the next time a Checkout Request number is manually created via the Checkout Request module, a 'Record already Exists' error message is generated.

Cause

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