File does not begin with '%PDF- Error When Opening Some Attachment Types in AERS 4.6.x

(Doc ID 755414.1)

Last updated on AUGUST 29, 2014

Applies to:

Adverse Event Reporting System - Version 4.6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 11-APR-2012***
***Checked for relevance on 29-Aug-2014***


Symptoms

When you load and attach the following file types to a case in Oracle AERS 4.6.1.x, these load fine:

.GIF
.ZIP
.XLS
.EXE
.PPT
.RTF
.WAV

However when double-click to open the attached file types  from within AERS Case the following error is reported:



Steps To Reproduce:

Cause

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