Some Taxes Are Linked To A Closed Invoice

(Doc ID 756295.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.0
This problem can occur on any platform.

Symptoms

  Problem Statement:
In the previous billing cycle,some accounts don't show taxes in the invoices.Upon searching in the
data base,one can find that these taxes were calculated (pin_bill_acts) and the items were not linked to
current invoice but were linked to the previous invoices. By some reason the status of these items
was changed to 4 (closed) instead 2 (pending).

  Steps To Reproduce:
This issue was found after running pin_bill_day in production system.

Cause

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