Refund Process Should Be Wrapped Into A Single Step
(Doc ID 757148.1)
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jun-2011***
***Checked for relevance on 17-Oct-2013***
When applying a refund with 2 deicmal places, the refund will fail if the outstanding amount has values down to 5 decimal places.
The process to complete a refund has two steps. First it creates the /item/refund and in the second step it tries to make a payment to that /item/refund. So if any error occurs after creating /item/refund in the payment, then it would not roll back the /item/refund created.
Herein lies the fault, the 2 step refund process should be wrapped so that it is a single step that CAN roll back when there is an error.
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