CCB Credit Card Authorization Algorithm Called Twice When A Cash Only Warning Occurs
(Doc ID 758974.1)
Last updated on MARCH 23, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11 and later
Information in this document applies to any platform.
When creating a credit card payment with authorization, the tender authorization algorithm is called twice when a Cash Only warning occurred. This causes duplicate charges to the credit card authorization application.
-- Steps To Reproduce:
1. Select a Cash Only account
2. Create a credit card payment
-- Business Impact:
Due to this issue, double charges on the customer's credit card are processed.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document