CCB Credit Card Authorization Algorithm Called Twice When A Cash Only Warning Occurs
Last updated on JULY 19, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206 and later
Information in this document applies to any platform.
When creating a credit card payment with authorization, the tender authorization algorithm is called twice when a Cash Only warning occurred. This causes duplicate charges to the credit card authorization application.
-- Steps To Reproduce:
1. Select a Cash Only account
2. Create a credit card payment
-- Business Impact:
Due to this issue, double charges on the customer's credit card are processed.
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