Record Locks Prevent User From Logging Into EDM Application From Any Workstation

(Doc ID 759136.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Agile Engineering Data Management - Version 5.0.1 to 6.1.2.2 [Release 5.0.0 to 6.1.0]
Information in this document applies to any platform.
Checked for currency on 29-NOV-2012

Symptoms

SYMPTOM #1

After a server crash, a specific user cannot log into the application or is unable to perform a certain function or is hampered by unusual behavior in the Client.  The issue follows the user when logging in from other workstations. 

SYMPTOM#2

Receive error message, "Record {Record Name} is currently locked by user {PLM Username}".

SYMPTOM#3

Java client trace has the following error:  com.agile.eci.ConnectionException: Server terminated with exit code 134 [err=102]

SYMPTOM#4

ERROR

INFO 05/15/18 09:05:53 [EciDaemonThread-648122] - Request nr: 1001
INFO 05/15/18 09:05:53 [EciDaemonThread-648121] - [AxalantServer] Trying to open administrative connection
INFO 05/15/18 09:05:53 [EciDaemonThread-648122] - [EciDaemonThread] Thread terminating
WARN 05/15/18 09:05:54 [EciDaemonThread-648121] - [EciCon] Caught java.io.IOException: IpcBytePacketReader.readBlock: Unexpected end of stream (0/11) while waiting for answer

Cause

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