Add Plan Fails After A Deal Transition In The Same Customer Center Session.
(Doc ID 759235.1)
Last updated on MARCH 04, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]Information in this document applies to any platform.
Symptoms
When perform a deal transition and then add a plan, there is an error thrown. This happens when perform operation using the same Customer center session.
This error does not happen when close the session and reopen it to purchase the plan.
Snippet of the error:
Steps to reproduce:
1. Do a deal Transition in Customer Center.
2. Add a plan after that in the same Customer Center session.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |