Store Inventory Management (SIM) Allows Transfer Quantity To Be Greater Than Available Stock On Hand (SOH) On A Store To Store Transfer

(Doc ID 759240.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 12.0.3 to 12.0.3 [Release 12.0]
Information in this document applies to any platform.
Checked for relevance on 13-Jun-2013

Goal

On a store to store transfer request - the sending store can send more than the available inventory without providing any warning.

Steps to Reproduce:
- Log on to Store Inventory Management (SIM)
- Go to Shipping/Receiving --> Transfers --> Create Request
- Create a Transfer Request

- Go to the store who will be processing the request
- Go to Shipping/Receiving-->Transfers
- open the request (status Awaiting Response)

In the Transfer Quantity column, key in values higher than the stock on hand (SOH) values and click Accept. The only message you receive is "Are you sure you want to accept the selected transfer now?" Answering yes brings up a prompt that says the request was accepted successfully. The transfer request is converted into a transfer document with a new Transfer ID. Quantities are filled in with the amounts that you selected during the request completion phase.

If you Dispatch the transfer at this point, you receive a prompt: Are you sure you want to dispatch the selected transfer(s) now? Answering Yes dispatches the transfer.

The only way you get the "Quantity greater than..." message is if you try to edit the quantities before dispatching. It seems, prior to dispatching at least, it should do a check for on-hand vs. dispatched quantities over the whole document (or back in the Request acceptance phase), but it does not.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms