Question regarding Order Priority field on Task Detail Tab of Work Queue Manager (Doc ID 760391.1)

Last updated on FEBRUARY 27, 2009

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0 to 6.0.16
This problem can occur on any platform.

Symptoms

The customer is trying to get tasks related to TSP codes marked in some fashion allowing users to notice these tasks as extremely important and worthy of being worked in a timely manner. They have run upon this Order Priority field on tasks. The customer isn't sure where to look on the Service Request to find out where this might be populated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms