Bill Time Error For Discount For Custom Service With Digits Eg. /Service/Idd0030 (Doc ID 760439.1)

Last updated on AUGUST 27, 2010

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

Problem Statement

A discount object of discount type "system" is created and the discount is triggered during the billing time. The discount configuration is to apply a 10% discount on TotalC.
An account is created and billing is run to get the discount applied for the said account, an error is thrown.

Replication Steps

1. Created an account by purchasing product with monthly CF event.
2. Move pin_virtual_time to end of cycle and run billing.
3. The following error was thrown.

Error:

xop: opcode 110, flags 0
XOP "110" failed: err 3:PIN_ERR_NOT_FOUND, field 0/40:PIN_FLD_ACCOUNT_OBJ,
loc 6:PIN_ERRLOC_FLIST, errclass 1:PIN_ERRCLASS_SYSTEM_DETERMINATE, rec_id 0, resvd 0
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /error_poid 1739367 0
0 PIN_FLD_ERR_BUF ERR [0]
<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1
errno=PIN_ERR_NOT_FOUND:3>
<field num=PIN_FLD_ACCOUNT_OBJ:7,40 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

Cause

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