Error On Installing Netintel-Installer.The Process Fails To Sign The Jar Files

(Doc ID 761314.1)

Last updated on OCTOBER 10, 2013

Applies to:

Oracle Communications Network Intelligence - Version 3.1.0 to 3.4.0 [Release 3.1.0 to 3.4.0]
Information in this document applies to any platform.


The installation fails when it attempts to sign the jar files.

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\antinstall11\build.xml:115: The following error occurred while executing this line: 
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\antinstall11\build.xml:239: The following error occurred while executing this line: 
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\antinstall11\build.xml:190: The following error occurred while executing this line: 
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\antinstall11\build.xml:205: Execute failed: CreateProcess: jarsigner.exe -keystore "C:\Documents and Settings\Administrator\Local Settings\Temp\antinstall11\netsure" C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\antinstall11\tmp\webstart\application\NetIntelligence_Help_en.jar netsure error=2 

Total time: 1 minute 2 seconds 
org.tp23.antinstaller.InstallException: Error running the install, Ant run failed - examine the error logs for details 
at org.tp23.antinstaller.runtime.exe.AntLauncherFilter.exec( 
at org.tp23.antinstaller.runtime.ExecInstall.exec( 
at org.tp23.antinstaller.selfextract.SelfExtractor.main( 
Caused by: org.tp23.antinstaller.InstallException: Ant run failed - examine the error logs for details 
at org.tp23.antinstaller.runtime.exe.AntLauncherFilter.exec( 
... 2 more 
--- Nested Exception --- 
org.tp23.antinstaller.InstallException: Ant run failed - examine the error logs for details 
at org.tp23.antinstaller.runtime.exe.AntLauncherFilter.exec( 
at org.tp23.antinstaller.runtime.ExecInstall.exec( 
at org.tp23.antinstaller.selfextract.SelfExtractor.main( 


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