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AutoVue Displays "Unsupported File Format" when Opening a File (Doc ID 763159.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle AutoVue 3D Professional Advanced - Version 20.1.0 and later
Oracle AutoVue Office - Version 20.1.0 and later
Oracle AutoVue EDA Professional - Version 20.1.0 and later
Oracle AutoVue 2D Professional - Version 20.1.0 and later
Oracle Autovue for Agile Product Lifecycle Management - Version 20.1.0 and later
Information in this document applies to any platform.

Symptoms

When opening a file using AutoVue the following message is displayed:

"Unsupported File Format"

Steps to reproduce:

  1. Start AutoVue.
  2. Open a file in AutoVue.
  3. Notice the "Unsupported File Format" message in the AutoVue window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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