AutoVue Displays "Unsupported File Format" when Opening a File

(Doc ID 763159.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle AutoVue Electro-Mechanical Professional - Version 20.1.0 and later
Oracle AutoVue 3D Professional Advanced - Version 20.1.0 and later
Oracle AutoVue Office - Version 20.1.0 and later
Oracle AutoVue EDA Professional - Version 20.1.0 and later
Oracle AutoVue 2D Professional - Version 20.1.0 and later
Information in this document applies to any platform.

Symptoms

When opening a file using AutoVue the following message is displayed:

"Unsupported File Format"

Steps to reproduce:

  1. Start AutoVue.
  2. Open a file in AutoVue.
  3. Notice the "Unsupported File Format" message in the AutoVue window.

Cause

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