ASR : Incorrect Ecckt Comes In The FOC Print (Doc ID 763665.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms


FOC PRINT SHOWING INCORRECT ECCKT

STEPS TO REPLICATE THE ISSUE :

-----------------------------------------

1) Supplement an order (e.g order#COR32570) with SUP 4 correction.
2) In circuit list change the ecckt it: change the TD to TB.
3) Process supplement.
It would get reflected everywhere.
4) Go to the FOC task for the order in work queue manager.
5) Double click and open the FOC task(it takes to confirmation notice screen)
6) If you observe the change in ecckt is not reflected there.
7) Also when clicked on the printer icon, FOC is displayed and there also the ecckt is not changed
and showed the old one.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms