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Preference Link Error: Dialog Failed: Alertuserpref (Doc ID 763970.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms


On 4.5.3, when attempting to click on the Preference link from a patient form, the following error occurs:

ERROR
Preference Link Error: Dialog failed: alertuserpref

-- Steps To Reproduce:
### Steps to Reproduce ###
Login to OCPRD10 onsite
Select study OLSQA, site xss_001
Select any patient, click on select Patients and open Patient Casebooks Go button
Open a crf and click on the preference link on the upper right corner.


Cause

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In this Document
Symptoms
Cause
Solution


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