Cannot Remove A Circuit Item From A PSR Order (Doc ID 764066.1)

Last updated on MAY 21, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.0.15 [Release 6.0.15]
Information in this document applies to any platform.

Symptoms

The user is not able to remove circuit items from a Product Service Request, (PSR ), which was added mistakenly. The user is also not able to Supp-Cancel the order because of a deadlock situation.

Requirement :-To remove the wrong circuit items that were added on the PSR.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms