Refreshing transfer order search screen bring unrelated orders

(Doc ID 764288.1)

Last updated on JANUARY 30, 2009

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0 to 6.0.16
This problem can occur on any platform.
Service Request Search window


When user is creating a Transfer order and completes it by assigning a provisioning plan, on closing the order, the Service Request Search result window displays an older status for the order.

On clicking the Refresh button in the window, the system brings lots of unrelated orders.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms