Unable to Add Subscription to Member Account of a Discount Sharing Group
(Doc ID 778880.1)
Last updated on MARCH 04, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
IBM AIX on POWER Systems (64-bit)
Unable to add subscription to an account which is part of a Discount Sharing Group (DSG).
-- Steps To Reproduce:
1- created an account P with dummy plan for gsm/telephony service, using Customer Center (CC)
2- purchased 'Standard GSM Telephony ' deal using CC
3- created another account C with dummy plan for gsm/telephony service, using CC
4- created a DSG on P, using CC
5- added C as a member of the DSG
6- from 'Sharing' tab of account C, click 'Participate in Membership' button to add this account to the DSG
This step will create a OBG (Ordered Balance Group)
7- from CC, on account C, 'Plans' tab --> 'Purchase' --> 'Add Plan' --> purchase a new plan
This step will call PCM_OP_CUST_MODIFY_CUSTOMER to add the new subscription to account C
This raises an error as shown below, from cm.pinlog:
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