Wrong Discount Granted On Product Cancellation (Doc ID 779012.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 to 7.2.1.0.1 [Release 7.2.1]
Information in this document applies to any platform.
Checked for relevance on 13-Jun-2013

Symptoms

Problem Statement

When doing backdated purchase and cancellation for cycle forward product with one sequential discount associated, the discount will apply twice for the last period in different events with the same created_t.

Steps To Reproduce

1. Create an account with DOM (Day Of Month) = 16.
1. On 17/03/2008, purchase a deal with a product P1 and a sequential discount D1.
2. On 17/09/2008, run billing for the account.
3. On 17/09/2008, purchase a new deal with a product P2 and a sequential discount D1 and set the purchase start date =  14/09/2008.
4. On 17/09/2008,  perform the backdate cancellation  the first deal on 14/09/2008.

Unexpected Result

There are two events generated in 14/09/2008 with the same amount.

Cause

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