My Oracle Support Banner

Service Request Alerts Disappears From The Homepage When Doc Is Not Approved (Doc ID 779032.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version 1.7.15.3.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

If Service Request module is already opened and you go to the Home Page and click on an Alert for SR - the page does not open to the new record and when you go back to the Homepage - the Alert is
gone.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.