Service Request Alerts Disappears From The Homepage When Doc Is Not Approved (Doc ID 779032.1)

Last updated on FEBRUARY 13, 2009

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15.3.2
This problem can occur on any platform.

Symptoms

If Service Request module is already opened and you go to the Home Page and click on an Alert for SR - the page does not open to the new record and when you go back to the Homepage - the Alert is
gone.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms