Non-Currency Resources Are Not Folded When Deal is Cancelled (Doc ID 779104.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.1 and later
Information in this document applies to any platform.
Checked for relevance on 11th March 2011
Checked for relevance on 26th August 2012



Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.3.0.0.1 version, Non-currency resources are not folded when the deal is cancelled.

Fold accounts only on expired buckets. In the problematic scenario sub_balance buckets are not getting cut to the date of deal cancellation and hence is not getting folded.

Consider the below example, which shows the balance for a resource 2220001 at the time fold is invoked. Here the deal cancellation is invoked on Oct 30 and the balance bucket for the resource is not expired as it gets end-dated to Nov 1, so it is not folded.

Steps to reproduce:

1. Configure the product and deal for cycle fold event for non-currency resources in a rate plan selector.
2. Purchase the deal .
3. Cancel deal non-currency resources are not folded.

Cause

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