Error 404 Not Found GET/dashboard.jsp On To Do Screen (Doc ID 779134.1)

Last updated on JUNE 03, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.

Symptoms


When user attempts to work a To Do, they are receiving the following error:

ERROR
404 Not Found GET/dashboard.jsp

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. From the To-Do Summary users select their work from the graphical bar.
2. The To-Do list is displayed
3. Then select a To-Do (click on message)


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms