Bill Is Not Produced When The Credit Limit Is Exceeded

(Doc ID 780093.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 10-Jul-2011
Checked for relevance on 24-Dec-2013


Symptoms

When the credit limit is exceeded for the account, during bill generation, the bill and invoice is not
produced for that month.

The issue can be reproduced at will with the following steps:
1. Find an existing account which has an exceeded credit limit but no payment is made
2. Move pin_virtual_time to next billing day, run the pin_bill_day

Check the log file, also Customer Center.  This particular account didn’t get a bill.

Cause

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