User Cannot Complete the DD on a Suspend Order Due to Items Still Being in Suspend Status

(Doc ID 780275.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 to 6.2.0 - Release: 6.0.15 to 6.2.0
Information in this document applies to any platform.

Symptoms

User cannot complete Suspend task on Suspend order.  The following error is received:

ERROR
Cannot complete SUSPEND task if service items are still suspended.


Cause

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