Unable to Start ASAP servers

(Doc ID 780665.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Communications ASAP - Version 4.7.1 to 7.2.0 [Release 4.7 to 7.2]
Information in this document applies to any platform.
***Checked for relevance on 25-October-2013***

Symptoms

Unable to start ASAP servers. Following messages appeared when we tried to start ASAP:

$ start_asap_sys
Enter Control Database Password:
Starting Master Control Server CTRLPROD...
Successful Startup of Master Control CTRLPROD
ctrlPROD: exec_appl RPC Failed to CTRLPROD


Following error messages were shown in CTRL diag:

170239.700:21: LOW:ASC_ocicreate_cmd :612 :control/libasc/ocilib.c
Created PL/SQL statement as follows : begin :retval
:=CSP_system_event(:curs,:appl_cd,:file,:reason,:line,:event,:event_log); end; 170239.700:21: LOW:ASC_ociparse :527 :control/libasc/ocilib.c
Successfully parsed PLSQL block cursor
170239.742:21: LOW:ASC_cprpcexec() :1186:control/libasc/ctlib.c
RPC CSP_system_event return status = -100 170239.743:21: LOW:ASC_ociclose_cursor :467 :control/libasc/ocilib.c
Failed to close cursor reason = 1001

170239.744:21:SHUT:ASC Write Event :1228:control/control/ctrl_svr/alarm.c
Error: RPC 'CSP_system_event' Failed

Changes

 

Cause

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