Promotion Tab Information Not Displayed In Customer Center After Deploying Patch 7241705

(Doc ID 780926.1)

Last updated on OCTOBER 31, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.0.0.0 and later   [Release: 7.2.0 and later ]
Information in this document applies to any platform.
***Checked for relevance on 31-Oct-2011***

Symptoms

The Promotion tab in Customer Center is grayed out after the installation of <Patch 7241705> and its dependencies. The Promotion tab should display the "Account Level Promotions" and the "Service Level Promotions".

Cause

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