Product Code Not Updating In A Case (Doc ID 781905.1)

Last updated on FEBRUARY 15, 2009

Applies to:

Adverse Event Reporting System - Version: 4.5
This problem can occur on any platform.
AERS 4.5.1

Symptoms

-- Problem Statement:
A product name (Eg:Chlorpromazine product ) was entered and the product code updated correctly. Later the product name was changed to a different product name (Eg: Fluvoxamine product) and the product code did not change correspondingly. The product name was changed several times and also was deleted, but the product code stayed as the initial product code.


-- Steps To Reproduce:
Enter case with product Chlorpromazine
save case
product code derived.
Change the product name
save
Product code does not change.



Cause

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