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CCB User Access Configuration & CSI Troubleshoot on My Oracle Support (Doc ID 782344.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 1.5.15 to 2.2.0.0.0 [Release 1.5 to 2.2]
Information in this document applies to any platform.

Goal

Our My Oracle Support users group need some configuration changes like adding or deleting users, re-enabling users whose access expired, etc.

Can one of our users be granted with 'admin' rights to My Oracle Support as to perform these maintenance activities?

Solution

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In this Document
Goal
Solution

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