CCB User Access Configuration & CSI Troubleshoot on My Oracle Support

(Doc ID 782344.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 1.5.15 to 2.2.0 - Release: 1.5 to 2.2
Information in this document applies to any platform.


Our My Oracle Support users group need some configuration changes like adding or deleting users, re-enabling users whose access expired, etc.

Can one of our users be granted with 'admin' rights to My Oracle Support as to perform these maintenance activities?


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