We Get License Expired Error When We Try To Open Business Modeler (Doc ID 782469.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 11-JAN-2013***


Symptoms

When attempting to Log into the Demantra Business Modeler we get a Licensed Expired Message (on a Remote Desktop session)

ERROR
The system license has expired. Please contact support@demantra.com or contact your system
administrator


STEPS
The issue can be reproduced at will with the following steps:

1. Log into the Remote Desktop machine and then click on the Business Modeler shortcut


BUSINESS IMPACT

Due to this issue, users cannot access Business Modeler and continue setting up Demantra

.

Cause

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