PCM_OP_CUST_CREATE_CUSTOMER Gets Error (Doc ID 783305.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
HP-UX Itanium

Symptoms

Using PCM_OP_CUST_CREATE_CUSTOMER to create the account and service, if the input flist contains more than one service element and the duration of PCM_OP_CUST_CREATE_CUSTOMER is more than 1 second, the opcode will return the following error:

ERROR
-----------------------
E Tue Feb 10 13:11:24 2009 CM cm:4855 fm_utils.c:1484
1:snisp407:cm:28131:1:1301:1234239084:88
fm_utils_is_backdating_allowed: get_account_effective_t error
<location=PIN_ERRLOC_PCM:1 class=PIN_ERRCLASS_APPLICATION:4 errno=PIN_ERR_IS_NULL:82>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=1201 version=0>


The issue can be reproduced at will with the following steps:
1. Create one input flist text file, make sure you will create more than 2 service element and the first service will purchase enough products so that the duration of execution PCM_OP_CUST_CREATE_CUSTOMER will last more than 1 second.
2. use testnap to run the opcode PCM_OP_CUST_CREATE_CUSTOMER

Cause

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