My Oracle Support Banner

Unable To Purchase A Plan Containing Product with More Than 1000 Rows In Rate Plan Selector (Doc ID 784144.1)

Last updated on SEPTEMBER 11, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version:
This problem can occur on any platform.


When trying to purchase an addon plan for an existing customer, the Customer Center hangs.
The addon plan contains a product that has over a 1000 rows in the Rate Plan Selector.

Plans which contain products with fewer Rate Plans can be purchased fine.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process, and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.