Unable To Purchase A Plan Containing Product with More Than 1000 Rows In Rate Plan Selector (Doc ID 784144.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0
This problem can occur on any platform.

Symptoms

When trying to purchase an addon plan for an existing customer, the Customer Center hangs.
The addon plan contains a product that has over a 1000 rows in the Rate Plan Selector.

Plans which contain products with fewer Rate Plans can be purchased fine.

Cause

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