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Unable To Purchase A Plan Containing Product with More Than 1000 Rows In Rate Plan Selector (Doc ID 784144.1)

Last updated on SEPTEMBER 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When trying to purchase an addon plan for an existing customer, the Customer Center hangs.
The addon plan contains a product that has over a 1000 rows in the Rate Plan Selector.

Plans which contain products with fewer Rate Plans can be purchased fine.

Cause

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In this Document
Symptoms
Cause
Solution


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