Reconciliation Manager does not start. Splash screen hangs displaying progress bar at 67% (Doc ID 784427.1)

Last updated on JULY 03, 2016

Applies to:

Oracle Communications Network Integrity - Version: 3.6.0 to 3.6.0
This problem can occur on any platform.

Symptoms

After a successful installation of Network Integrity v3.6 and performing a reconciliation with the
sample data. On starting Reconciliation Manager, the java applet downloads then displays the splash screen
with the progress bar at 67 %. At the point, the application hangs and does not launch the Reconciliation Manager GUI.

Cause

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