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NBB SA With Auto Pay Is Created Using An Account That Has No Auto Pay in CCB v.2.1.0 (Doc ID 785074.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.


When a user tries to create a NBB SA for an Account (that does not have Auto Pay) by setting the NBB SA’s - 'Sched Payment Auto Pay' to “Included in Auto Pay” - no error occurs for the non-existent Auto Pay.

Raise an error regarding the non-existent Auto Pay on the Account and therefore no NBB SA is created.

The issue can be reproduced at will with the following steps:
1. Locate or set up a new Account that has no Auto Pay.
2. Attempt to create a NBB SA for the Account.
3. Make sure that the NBB SA's 'Sched Payment Auto Pay' flag is set to "Included in Auto Pay"
4. Click Recommend and Save


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