NBB SA With Auto Pay Is Created Using An Account That Has No Auto Pay in CCB v.2.1.0
(Doc ID 785074.1)
Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version: 2.1.0
Information in this document applies to any platform.
Raise an error regarding the non-existent Auto Pay on the Account and therefore no NBB SA is created.
The issue can be reproduced at will with the following steps:
1. Locate or set up a new Account that has no Auto Pay.
2. Attempt to create a NBB SA for the Account.
3. Make sure that the NBB SA's 'Sched Payment Auto Pay' flag is set to "Included in Auto Pay"
4. Click Recommend and Save
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!