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Pin_event_extract Loops Forever (Doc ID 785443.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.3.1]
Information in this document applies to any platform.
This problem can occur on any platform.

***Checked for relevance on 20-Dec-2012***


-- Problem Statement:
While trying to extract some usage events using pin_event_extract but it loops forever with the following error .

-- Steps To Reproduce:
cd $PIN_HOME/apps/pin_event_extract
pin_event_extract -f pccw_rerate_orders.cfg

Error message:

n Mar 29 22:00:00 2009 machine01 pin_event_extract:2322636 pin_event_extract.cpp:3856 1:machine01:pin_event_extract:2322636:1:17:1232348259:6 /event/delayed/session/telco/gsm/mrb/data 1404911977541231572 0
E Sun Mar 29 22:00:00 2009 machine01 pin_event_extract:2322636 RerateIntegrate.cpp:3977 1:machine01:pin_event_extract:2322636:2571:426:1232348261:2
*** Policy call failed ***
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

The above error message is coming because due to customization(policy code).

Actual Result:
pin_event_extract loops forever.

Expected Result:
pin_event_extract should exist after processing all events.


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