Display Issue on 3D Files in Measurement or Compare Mode Using Windows Vista or Windows 7 or Windows 10 (Doc ID 785713.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle AutoVue Electro-Mechanical Professional - Version 19.3 and later
Oracle AutoVue 3D Professional Advanced - Version 19.3 and later
z*OBSOLETE: Microsoft Windows Vista x64 (64-bit)
z*OBSOLETE: Microsoft Windows Vista (32-bit)
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit) - OS Version: 7
***Checked for relevance on 21-11-2016***


Symptoms

When trying to take a measurement on a 3D file, some areas of the display turn white when the mouse hovers over it to snap to an edge or a point.

When trying to perform a compare of 3D files the compare window is blinking or parts are not displaying.

Cause

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