Workflow Background Process is Not Running the Request for LAAF Header Item Type (Doc ID 785990.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Preventive Controls Governor - Version 5.1.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

The issue relates to AppsFlow functionality. The user has defined Appsflow using GRC PCG product, which is launched using On Insert and On Update Trigger. After Insert or Update AppsFlow is launching Workflow in deferred state correctly as the first step, as next step Workflow Background Process should run this deferred Workflow and generate User Key. In Reported issue, Workflow Background Process is not running the deferred state.

EXPECTED BEHAVIOR
Workflow Background Process should select workflows in deferred state and generate user key for flow.

STEPS
The issue can be reproduced at will with the following steps:
1. Insert or Update the record which is launching criteria for flow
2. Check the flow using Status Monitor and it shows flow has been launched
3. Run Workflow background Process
4. Check the flow using Status Monitor and it does not show user key for flow mentioned in step3

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users are not able to see progress to launched Appsflow.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms