Error Number 3; Application Crashes on 'Find' of required Label Value data of Supp Corrected PSR order (Doc ID 786867.1)

Last updated on MARCH 31, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
Reviewed for currency on February 19th, 2013.

Symptoms

The application crashes with an Error Number 3 when attempting to 'Find' the service item that did not pass the PSR validation process after selecting "Options -> Process Supplement" while on the "Order Info " tab of "Order Information". Below are the errors received:

Immediate error

 

Cause

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