UEL Thread Hangs And Events For All The Records In The Success File Are Not Generated (Doc ID 787311.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]
Information in this document applies to any platform.
Checked for relevance on 20-Jan-2012
Checked for relevance on 23-Aug-2013.

Symptoms

-- Problem Statement:
After including some error records when UEL is ran with CM log level1, it hangs with an error "Account Object does not Exist", but when run with log level3, all the events are loaded and errored records are populated.

-- Steps To Reproduce:
1. Step up UEL template
2. Create a bulk load (around 2000), with few error records (like non-existant account)
3. Set the CM's log level to 1
4. Run the UEL to load the events - one of the thread will hang
5. Kill the thread and check the number events generated and number success records in the success file
    The successful records are more than the events generated.

Repeat the same with CM's log level at 3, and the thread never hang. All the events are generated.


Cause

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