Oracle Legal Whitehill Enterprise Converter Stalls and Gives the Pop-up Error : "Acrobat Distiller error <install path>WETmpPr.prn Cannot open this file..."

(Doc ID 787326.1)

Last updated on JULY 05, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.0.3 and later   [Release: 5.0 and later ]
Information in this document applies to any platform.

Symptoms

This error occurs during the conversion of larger documents to Adobe PDF format in Oracle Legal Whitehill Enterprise Converter.  The error throws the following pop-up message and Converter stops processing:

Acrobat Distiller error
 "<install_path>WETmpPr.prn. Cannot open this file."
 The file is is being used by another process

Exiting from the error may cause Converter to become unstable.



Cause

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