Error in your account setup. Please contact your help desk. (Doc ID 787738.1)

Last updated on APRIL 07, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 to 4.5.3 - Release: 4.5 to 4.5
Information in this document applies to any platform.
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***Checked for relevance on 07-APR-2011***
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Symptoms

When trying to log into rdc onsite you get this error message:


"Error in your account setup. Please contact your help desk".

Cause

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