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Error in your account setup. Please contact your help desk. (Doc ID 787740.1)

Last updated on MAY 30, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.5.3 [Release 4.5.3]
Information in this document applies to any platform.
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***Checked for relevance on 15-APR-2011***
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Symptoms

When trying to log into RDC 4.5.3 Onsite you get this error message:

"Error in your account setup. Please contact your help desk".

Cause

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In this Document
Symptoms
Cause
Solution

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