User receives "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message (Doc ID 788028.1)

Last updated on JUNE 15, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.2.0 [Release 6.0.15 to 6.2.0]
Information in this document applies to any platform.
*** Reviewed for relevance 05-FEB-2019 ***

Symptoms

MetaSolv Solution users receive "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message in the GUI. Below is screen-shot of message displayed to the user along with the text.

Error screenshot

Error text

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

Cause

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

User receives "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message (Doc ID 788028.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!