User receives "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message (Doc ID 788028.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.2.0 [Release 6.0.15 to 6.2.0]
Information in this document applies to any platform.
*** Article reviewed for currency on December 29th, 2011 ***
*** Article reviewed for currency on October 8th, 2014 ***


Symptoms

MetaSolv Solution users receive "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message in the GUI.  Below is screen-shot of message displayed to the user along with the text.

Error screenshot

 

Cause

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