User receives "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message

(Doc ID 788028.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.2.0 [Release 6.0.15 to 6.2.0]
Information in this document applies to any platform.
*** Article reviewed for currency on December 29th, 2011 ***
*** Article reviewed for currency on October 8th, 2014 ***


Symptoms

MetaSolv Solution users receive "ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature" information message in the GUI.  Below is screen-shot of message displayed to the user along with the text.

Error screenshot

 

Error text

ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature.
Please contact your MetaSolv Solution Administrator.

Cause

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